Service Engineer

Lahore, Pakistan | Permanent contract | Publication date: 2022-09-20

At Accelleron, we go further. Building on the heritage of more than 100 years as ABB Turbocharging, you will join a team of true experts in an exciting international environment that share a commitment to excel, to be a trusted partner in supporting our customers in the gradual change towards sustainable industries with innovative technology, expertise and smart solutions. We are driving diversity and inclusion across all dimensions as we welcome and celebrate individual differences.

Job description

Execute service work according to agreed workflows and in accordance with Accelleron’s standard processes and safety guidelines. Deliver excellent customer service to satisfy customers. In close co-operation with customer and other Accelleron teams, take actions to identify new Service business opportunities for Accelleron. Will report directly to the local service operations manager and conduct jobs according to the service coordinator's lead.

Your responsibilities

  • Performing service tasks, identifying technical problems, and making analysis through remote or on-site activity in any service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
  • Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines.
  • Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions.
  • Coordinating and executing specialist projects through planning, meeting milestones and regular reviews.
  • Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future.
  • Creating technical documentation including reports for the executed service activities

Your background

  • Fresh engineering graduate with university degree in mechanical / marine engineering or with maximum 2 years’ experience of working as service/maintenance engineer at power plants.
  • Sound knowledge of servicing (preferably hands-on experience), maintaining, commissioning, and repairing of rotating equipment (specially turbochargers) engines, compressors or turbines within marine, mining, or power generation industries.
  • Proven leadership skill, with a collaborative, solution-focused approach and strong written and spoken communication skills.
  • A flexible mindset to work towards outside normal office hours, in tough environment (temperature, noise etc.) with ability to work under pressure.

Your benefits

  • Opportunity to work in a reputed multinational organization
  • Extensive training programs in Turbocharging Systems locally and internationally 
  • Attractive compensation & benefits
  • Employee Assistance Program
  • Global parental leave program

We look forward to receiving your application

Click ‘Apply now’ and we will get back to you right away.

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